Privacy Policy

At FlamezCasino.com, we're committed to safeguarding your privacy and ensuring transparency around how we handle your data. This Privacy Policy outlines what types of information we collect, how we use it, and the choices you have.

This policy applies exclusively to data collected through our website and does not cover information gathered offline or through other channels. If you have any questions or need clarification, please contact us.

Consent

By using FlamezCasino.com, you confirm your acceptance of this Privacy Policy and agree to its terms.

Information We Collect

Please provide personal details at various touchpoints. We'll always explain why we need specific information when requesting it.

If you contact us directly, we may receive details such as your name, email, phone number, message content, and any attachments you include.

When creating an account, we may collect your name, postal address, email, and contact number to provide and personalize our services.

How We Use Your Information

We use collected data to:

• Operate and manage our website effectively.
• Enhance and personalize the user experience.
• Analyse user behaviour to improve performance
• Develop new features, services, and content.
• Communicate with you about updates, customer support, or marketing (where applicable).
• Send you transactional or promotional emails.
• Detect, prevent, and investigate fraudulent or harmful activity.

Log Files

Like many websites, FlamezCasino.com uses log files to log visitors' access to the site. This standard practice includes collecting IP addresses, browser type, ISP, date/time stamps, referring pages, and click activity. This information is used to analyze trends and ensure site security. It's not linked to any personally identifiable information.

Cookies and Web Beacons

To improve your experience, we use cookies that store preferences and help us tailor content. These cookies help track which pages you visit and optimize how our site performs for your browser.

Please review our full Cookie Policy for more information.

Third-Party Privacy Practices

Our Privacy Policy does not extend to external websites or partners. We encourage you to review the privacy policies of any third-party services or platforms you may interact with through our site.

You can adjust your cookie settings through your browser at any time. Each browser provides different controls—check your browser's help section for details.

Your Data Protection Rights

Under relevant privacy laws such as the General Data Protection Regulation (GDPR), you are entitled to:

• Access – Request copies of your personal data (a small fee may apply)
• Correction – Ask us to correct inaccurate or incomplete information.
• Erasure – Request deletion of your data, subject to certain conditions.
• Restriction – Ask us to limit how we process your data.
• Objection – Object to our processing of your data under specific circumstances.
• Portability – Request transfer of your data to another service or you directly.

Please contact us if you would like to exercise any of these rights. We aim to respond within one month of receiving your request.

---

If you need more information about how your data is handled, please contact us at [email protected].